Returns & Exchanges
At Goonzquad, we want to ensure you are fully satisfied with your gear, which is why we offer a 30-day return window for all unwashed and unworn apparel. If your order doesn't meet your expectations, follow our simple process to get back on the road with the right fit.
Check Eligibility
Ensure your items are in their original condition, with tags attached and no signs of wear or washing, within 30 days of the delivery date.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack and Ship
Print your prepaid shipping label, securely pack your items in the original packaging if possible, and drop the package off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing